Upgrading your Poshmark Label

How to get a new label for Poshmark orders that are more than 5lbs.

The Poshmark shipping label allows up to 5 lbs with their Priority Mail label. Occasionally a heavier coat or a multi item bundle will exceed the weight limit. You can upgrade the label up to 10 lbs. It is the responsibility or the seller to cover the cost for a heavier label-the cost is taken from the potential earnings of this order. It’s a good idea to have a scale and weigh packages that ‘seem’ a bit heavier.

If you know the weight and are ready to upgrade the label, here’s how:

  1. Go to your ‘account’ tab’
  2. Select ‘my sales’
  3. Select the order
  4. Select ‘need new shipping label’
  5. Select ‘need heavier weight label’
  6. Choose the proper weight that fits the package
  7. Print and attach to package.


Reseller Hacks-Make your own seals & stickers

A money saving way to make your own seals and stickers.

I prefer to save money any way I can. I have a stamp pad and old stamps that I use to make my own seals. I purchase any old name tag badges or anything useful at the thrift store or dollar store and cut to size. This is a cute and fun way way to save money and add a personal touch to your packages.

The stamp pad I did get new, and the stamps I grabbed at a a rummage sale. If this is something you want to do, make sure you get a stamp pad to allow for different sizes.

Do you make your own stickers?

Advertise on instagram!

If you are a reseller, advertise your items on instagram! It works!

Read your reviews. You will see how they found you!

Buyers are everywhere. They scroll instagram daily. Depending on the hashtags you use, your for sale items will magically appear in a potential buyers feed. Instagram allows up to 30 hashtags, use them all!

I currently use my instagram mainly to promote and grow my reselling business. I sprinkle in items for sale into my feed and stories. I specifically use the photos in the listing, making it easier for the potential buyer to find the item. Be sure to include within the post and story where your items are posted for sale. Including a link to the app or website is a must.

Buyers want easy access. They want a click and bam, they want the item. If a buyer has to click, search and message you. They move on. Make it easy for them to find your items.

Reseller Hacks-Custom Thank You Stickers

Using custom stickers for your packages adds a personal touch.

There are many companies to choose from where you upload a logo and order custom Thank You stickers. While these stickers are great to seal packages, they are not great to hand out for networking. No one wants a thank you sticker.

I choose the more economical side and went with a versatile stamp that can have more uses.

I ordered my custom stamp from https://www.rubberstamps.com/. I make my own thank you stickers using any old name tag labels I can find at the thrift store (saving money here). I also stamp all my boxes on the outside with my stamp. This came in handy when a package accidentally made it to the Post Office with no mailing label, luckily they knew it was my package!

Reseller Must Have Items-Scotty Peeler

Have you ever ruined the insole of a beautiful pair of heels by trying to remove that sticker? You know, that sticker, yes, the one they place on the most delicate part of heels. Or other stores place them on the bottom and are so tough to remove.

The best tool I’ve found to remove these is the Scotty Peeler. I got the 4 pack which is the best deal and includes 1 metal and 3 plastic.

These are safe to use on plastic, glass, metal and leather. The tougher stickier labels such as on a book or the insole of a shoe may be a bit tougher to remove, on these items, heat with a blow dryer first and then continue with the peeler tool. Click the link to get your on Amazon.

Have you tried these tools? Love them? Let me know!

Cross Listing Made Easy

Are you a reseller? Just getting going? Selling on only one platform?

It’s time to cross post. Cross posting is a must in the reselling business. The more exposure for your items means a better faster chance at sales. It is highly recommended that you branch out and explore other platforms in you reselling journey.

Start with adding one more platform. Get to know the basics, cross post your items and learn the platform. When ready, explore others and add listings. This will get tedious, fast. Especially if you also work full time.

There are several services that can make the cross posting easier. I highly suggest budgeting for the service you choose. I myself sell on 3 platforms and cross post myself.

Bonanza and Trugether are other services to use when cross listing. Since I am not familiar with these, do some research and learn the specifics of these services. They may require different software and a change of where the final selling fee is distributed.

A VA, Listperfectly, Poshmarksharer and Vendoo are popular Cross Listing services to use. These will have a monthly fee.

Depending on the size of the inventory to be listed and cross listed, one of these services is a must.

Do you any of these services? Have a favorite? I’d love to hear from you!

Handling Poshmark Cases

How to professionally handle a Case on Poshmark.

Any customer can open a case on Poshmark and request a return for a number of reasons. Color, item not as described, didn’t fit, rips, tears or flaws. I have been selling over 2 yrs on Poshmark and have had my share of cases. It happens to everyone.

The first case I had opened devastated me. I was done. There is no way I could continue selling. Burn it all.

Now I know better. My first case was way back when we could not see the comments that were being made. I did try to ‘fight’ a couple of cases and won them. I felt horrible. Even though I got paid, I had a bad feeling about ‘winning’ a case. I also ‘lost’ a couple of cases and the item was not returned. I felt even worse about this.

These days, I have a simple answer to any case that gets opened. I still get the occasional case, don’t get me wrong. My generic answer to any case is somewhat like this:

“We here at trishvan99 apologize for this oversight. Please refund ________ and send the item back to our facility. We will gladly accept fault for this. We hope ______ finds the items they are looking for on Poshmark. We here at trishvan99 strive to provide the best customer service posssible. Thank you for handling this manner quickly.”

This response seems to me the most professional way to handle a case. This generic response works, the case gets closed fast and the buyer doesn’t get turned off by the app. I would rather have the buyer continue to shop from another closet on Poshmark. Keep in mind most of my items on average are purchased for 50cents to $3 each. Losing a case and getting the item back to hopefully relist is not a big deal.

If my response is not the way you choose to handle a case. I would advise you to stop, do not respond right away. Look at you listing, did you overlook or provide incorrect information? Don’t take it personal, put your emotions aside. Speak to another seller for advice. Ask for advice on Facebook-if you belong to reselling groups and feel comfortable requesting advice. Let Poshmark handle the case with the information provided.

The best thing you can to do is remain professional. You are a business person. Treat this as a business. Do not get heated and argue with the buyer. Do not get defensive and post this on social media. If getting help from others, refrain from using the buyers name-do not post their name on Facebook or instagram or put them on blast. This may be their first purchase ever and they may not know the process.

Think of you returning an item to a retail store. The clerk looks at the facts and processes your return. There is no arguing or name calling. They handle the transaction quickly and get you on your way with a smile. Be that professional clerk representing the retail store.

I understand that there are ‘scammers’ out there looking for free items. This is why I always request the item back.

I have sold over 2,600 items on Poshmark and have had cases opened. No one is perfect, we all overlook imperfections and mark wrong sizes when listing. It’s your response that will affect the customers view of Poshmark.

Any comments? Questions? Feel free to contact me.

Basic Reselling Tips

Getting your items ready to list and sell

You’ve got some items to sell. Great. Make some money!!!! Whether these items are yours that you no longer use or you’ve sourced to sell, here are some basic tips to keep in mind no matter what platform you choose to use.

Clean clothing items. Start with clean items. Wash according to care tags and avoid any heavily perfumed products. Check carefully for any stains or marks. Use a lint roller or fabric shaver to get rid of any pilling or fuzzies. For items that are new with tags, I will spot treat and freshen up with the steamer. For dry clean only items, I use a home dry clean kit.

Fix or repair items. Items usually get donated because of minor flaws. Buttons can be easily replaced. Check and pull seams gently to inspect. Check hems and crotches. Don’t be afraid to do a little mending. Be sure to check zippers, zippers sometimes only need to be cleaned and realigned.

Clean shoes. I keep a shoe cleaning kit consisting of magic erasers, Scotti tool, Goo Gone, scrub pads, old toothbrushes, saddle soap and leather conditioner. All sneakers get laces removed, a hand wash and air dry. Think of how you would expect a pair of shoes to arrive, even if preowned, send the buyer a clean and disinfected pair of shoes.

Take good and plenty of photos. Each platform is different and allows a different amount of photos. Be sure to take photos of front, back, tag, fabric, detail, flaws, up close, modeled, hanger or flat. You want to show as many views of the items to avoid any questions. The cover shot is the most important picture. It will catch the buyers eye and draw them in. A lighting kit is not necessary from the start, choose an area that has plenty of lighting to take your pictures. Choose a neutral background and avoid clutter. There are plenty of editing apps to use if your lighting is not the best.

Provide measurements. Last thing you want to do is miss a message from a buyer asking for measurements. They are looking to buy now. They don’t want to wait days for you to respond. Get in the habit and provide measurements from the start. Include the basics-rise, inseam, heel height, platform height, bust, length and sleeve length. You will still have the occasional buyer ask for more measurements.

Use templates. Using a template that you copy and paste into the listing can help to ensure you don’t miss any vital information. This way, you just add the information as you go along. Having different templates for different items will make listing easier.

Provide detailed descriptions. Descriptions are important. You want to provide all the information necessary for the buyer. Fabric content should be included-I always add if material is thick, thin, or stretchy. If item is preowned, elaborate on the condition. Include and describe any signs wear or flaws. Buyers want to know if an item is button, zip, elastic, pull on, slit or oversized. There are plenty of ways to describe necklines, dress types, sleeves and heels. This terminology will come easier to you as you continue to search comps.

Optimize listing titles. The title and the cover shot are the most important to get right. Be sure to include brand name and style. Use the entire space allowed. Capital letters for the brand will make your item stand out. No need to include size in the title as the buyer can narrow their search. Color can be avoided in the title also, unless the option is not available. Be sure to add any specifics that someone may be searching for such as party, holiday, boho, festival, career, dance, business casual and cocktail.

Pricing. Not every buyer negotiates, there are buyers that know what they want and purchase at the listed price. The rest of us buyers are looking for a deal. Most platforms are allowing the buyer to make an offer on items. For this reason, you want to price your item at least 15% more than you are willing to sell for. Many buyers will price up to 30% or more to allow for offers. Keep in mind fees and shipping when listing. Always search comps and see what you items has sold for in the past.

Have more tips? Questions? Contact me and let me know! Happy selling!

Reseller Sourcing Ideas

Where to get inventory for your reselling inventory.

So you’ve done it. You have drank the Kool-Aid and have become a reseller. Money is out there waiting to be made and you want in. Great! Fantastic! There is plenty to go around for everyone! Go get what’s yours.

You’ve started and are committed to this new adventure that is reselling. But where do you find ‘stuff’ to sell???? Keep in mind, I myself sell mostly clothing and shoes. I sell on Poshmark, ebay and Mercari. If these are your platforms, consider these ideas since they work for me. I do not do wholesale, that is a whole other ballgame.

Here are some ideas to get you going or to keep expanding your sourcing. If you are new to this, start small. Do not spend any money. Look through your own closet for things to list. Think and plan as if you are having a yard sale. Gather any items that are worth selling, even if it’s just for a few dollars. This will give you a chance to experience the everything- listing, cleaning, inspecting, photographing, pricing, packaging, and mailing. Once you’ve got a few sales under your belt and have some cash to ‘reinvest’, you can head out to find inventory.

By far, the best deals to me anyway, can be found the ‘Bins’, the Goodwill Outlet or Goodwill Clearance stores. Here, you buy items by the pound. On average, my items end up costing from 30-50 cents a piece. Now, this will not be for everyone and may not be in your area. Do some more research before heading out. This can be a great experience if you are prepared.

So, the Bins are not for you? You may want to try:

Goodwill stores

Last Chance

Plato’s Closet

Turn Style

Yard Sales

Facebook Marketplace


Church Rummage Sales

Estate Sales

Salvation Army Stores

St. Vincent De Paul Stores


Thrift Stores

The list is endless, there is no way I could include every place. These are just some ideas as to where to pick up inventory. I’m in Arizona and these may not be in your area. Connect with other sellers in your area and get some ideas as to where they source. Do some research and find out when certain stores have sales or specials.

These days, my favorite places to source are Goodwill Outlet and dollar tag day at Goodwill. Have other ideas, questions, or comments? Contact me!