Have you seen my items for sale on twitter, instagram or Facebook? Interested in purchasing but not sure where to go. Below is the link to my ebay store. Feel free to make offers on anything you see. Thanks for stopping by!
https://www.ebay.com/str/trishvan99
Thredup is an easy way to sell items and sourcing online.
We’ve all heard the hysteria about thredup. Especially now with resellers sourcing online. What gives?
Months ago, I sent in about 4 boxes of stale inventory to thredup. The process is easy. Sign up for an account online, request a kit and send it in. You can request a bag, take a couple of weeks, or print a label and use your own boxes. Consignment does take a while and the payout is very little, depending on what you send in. I sent in blah items-got blah pay. I will continue to sell as I gather stale items that are not selling anywhere.
With the credit I did have, I was able to source items for my reselling stores pretty cheaply. Everyone’s offers will be different. My first purchase was half off, free shipping, new items. Score!!!! There are tons of items available and shopping can take a while. Use your search filters wisely.
Have you been wanting to try thredup? Use my code below to save on your first order!
http://www.thredup.com/r/CTKYGL
Are you a reseller? Just getting going? Selling on only one platform?
It’s time to cross post. Cross posting is a must in the reselling business. The more exposure for your items means a better faster chance at sales. It is highly recommended that you branch out and explore other platforms in you reselling journey.
Start with adding one more platform. Get to know the basics, cross post your items and learn the platform. When ready, explore others and add listings. This will get tedious, fast. Especially if you also work full time.
There are several services that can make the cross posting easier. I highly suggest budgeting for the service you choose. I myself sell on 3 platforms and cross post myself.
Bonanza and Trugether are other services to use when cross listing. Since I am not familiar with these, do some research and learn the specifics of these services. They may require different software and a change of where the final selling fee is distributed.
A VA, Listperfectly, Poshmarksharer and Vendoo are popular Cross Listing services to use. These will have a monthly fee.
Depending on the size of the inventory to be listed and cross listed, one of these services is a must.
Do you any of these services? Have a favorite? I’d love to hear from you!
Are you constantly doing community shares with no results. Do you feel like no one is returning shares? Many don’t share. Many use VA’s and focus on self shares. This is great if you have a lot of followers yourself. If not, you need to do the grunt work, which is to share and follow others.
It took me a while to figure this out and this is best way to get return shares.
In my previous post I showed you how to follow active sellers giving you the best potential to gain more followers.
Now, if you go back to that same way of finding the active sellers, these are the ones to share. Whether you follow them or not, these are active on the app Roth now. I choose the closets with a lot of shares, these have the tendency to reciprocate shares. I will not bother to follow or share closets with many items for sale with little followers and shares. Some are smaller closets only selling personal items and those tend to not follow or share. I also avoid the closets with 5,000 community shares. These closets tend to have done the minimum work to achieve Ambassador status and are no longer interested in community shares or follows.
Have you tried this method, has it worked for you? Let me know.
Whether new or a seasoned seller, here’s a few key points to keep in mind. Remember-I sell clothing and shoes, on Poshmark, ebay and Mercari.
Have a plan, a business plan. Someone recently told me “As soon as you sold your first item, you became a business person!” Plan on this as you are a business person. Have a plan with steps in mind. We all start some where. Get planner or calendar and write things down. Things that need to get done, not necessarily in order.
Buy low sell high. Basic. Market. thinking. Buy or acquire inventory at the lowest price point possible and aim to list high for highest yield. This may require research and some digging. It is possible to find ‘cheap’ inventory, no matter you niche.
Marketing. Get your name out there. Business cards, networking and social medial are all easy ways to get your name out there. Twitter, tumblr, youtube, Facebook, instagram, and pinterest are all avenues that are waiting for you to tap into. Get your name out there to be seen and heard. No one will know who you are and what you sell, unless they ‘hear or see’ your name somewhere.
Business. This is a business. Treat this a a business from the start if you can. Open a separate account for business use. This will make things easier down the road some tax season. This will allow you to set budgets and keep ‘business’ spending to a minimum.
Expand. If necessary, and the time is appropriate, feel free to expand and grow your business. Starting small and concentrating on one area is fine, with time and knowledge, expand as necessary. Add employees, and platforms.
Remain Professional. Remember the saying ‘the customer is always right’? It’s true, they are right. Take it humbly and handle it the right way. Learn from the mistakes we all make. Suck it up and accept the return for whatever the reason. Humbly apologize and give refunds when they are due. Do not engage the customer and never bad mouth a customer on social media.
Pay yourself. Now that you have everything set up, almost. Pay yourself. Whether bi weekly or monthly. (I do Monthly) Pay yourself or employees. Keep track of hours and pay accordingly. I personally started paying myself minimum wage 3-4 hrs a day, 5 days a week give or take. Your time is valuable, as is anyone’s time that helps you on this reselling journey.
Questions or any tips to add? Contact me.
trishvan99@hotmail.com
Linktree
Whether you are a blogger, model, artist, or a run a small business, having one place to lead followers to is key. Linktree makes it easy to place all your social media accounts and sites into one location.
I myself am a stay at home mom with some reselling on the side. Even though I use the name name for EVERY thing on the planet, having 1 link is nicer. I currently use Linktree to load all my selling platforms and social media accounts. Having just 1 link that can be placed anywhere makes things more manageable for me. A much easier way to keep and direct traffic to your content.
Do you use Linktree? Have any questions? I’d love to hear.
How to professionally handle a Case on Poshmark.
Any customer can open a case on Poshmark and request a return for a number of reasons. Color, item not as described, didn’t fit, rips, tears or flaws. I have been selling over 2 yrs on Poshmark and have had my share of cases. It happens to everyone.
The first case I had opened devastated me. I was done. There is no way I could continue selling. Burn it all.
Now I know better. My first case was way back when we could not see the comments that were being made. I did try to ‘fight’ a couple of cases and won them. I felt horrible. Even though I got paid, I had a bad feeling about ‘winning’ a case. I also ‘lost’ a couple of cases and the item was not returned. I felt even worse about this.
These days, I have a simple answer to any case that gets opened. I still get the occasional case, don’t get me wrong. My generic answer to any case is somewhat like this:
“We here at trishvan99 apologize for this oversight. Please refund ________ and send the item back to our facility. We will gladly accept fault for this. We hope ______ finds the items they are looking for on Poshmark. We here at trishvan99 strive to provide the best customer service posssible. Thank you for handling this manner quickly.”
This response seems to me the most professional way to handle a case. This generic response works, the case gets closed fast and the buyer doesn’t get turned off by the app. I would rather have the buyer continue to shop from another closet on Poshmark. Keep in mind most of my items on average are purchased for 50cents to $3 each. Losing a case and getting the item back to hopefully relist is not a big deal.
If my response is not the way you choose to handle a case. I would advise you to stop, do not respond right away. Look at you listing, did you overlook or provide incorrect information? Don’t take it personal, put your emotions aside. Speak to another seller for advice. Ask for advice on Facebook-if you belong to reselling groups and feel comfortable requesting advice. Let Poshmark handle the case with the information provided.
The best thing you can to do is remain professional. You are a business person. Treat this as a business. Do not get heated and argue with the buyer. Do not get defensive and post this on social media. If getting help from others, refrain from using the buyers name-do not post their name on Facebook or instagram or put them on blast. This may be their first purchase ever and they may not know the process.
Think of you returning an item to a retail store. The clerk looks at the facts and processes your return. There is no arguing or name calling. They handle the transaction quickly and get you on your way with a smile. Be that professional clerk representing the retail store.
I understand that there are ‘scammers’ out there looking for free items. This is why I always request the item back.
I have sold over 2,600 items on Poshmark and have had cases opened. No one is perfect, we all overlook imperfections and mark wrong sizes when listing. It’s your response that will affect the customers view of Poshmark.
Any comments? Questions? Feel free to contact me.
Getting your items ready to list and sell
You’ve got some items to sell. Great. Make some money!!!! Whether these items are yours that you no longer use or you’ve sourced to sell, here are some basic tips to keep in mind no matter what platform you choose to use.
Clean clothing items. Start with clean items. Wash according to care tags and avoid any heavily perfumed products. Check carefully for any stains or marks. Use a lint roller or fabric shaver to get rid of any pilling or fuzzies. For items that are new with tags, I will spot treat and freshen up with the steamer. For dry clean only items, I use a home dry clean kit.
Fix or repair items. Items usually get donated because of minor flaws. Buttons can be easily replaced. Check and pull seams gently to inspect. Check hems and crotches. Don’t be afraid to do a little mending. Be sure to check zippers, zippers sometimes only need to be cleaned and realigned.
Clean shoes. I keep a shoe cleaning kit consisting of magic erasers, Scotti tool, Goo Gone, scrub pads, old toothbrushes, saddle soap and leather conditioner. All sneakers get laces removed, a hand wash and air dry. Think of how you would expect a pair of shoes to arrive, even if preowned, send the buyer a clean and disinfected pair of shoes.
Take good and plenty of photos. Each platform is different and allows a different amount of photos. Be sure to take photos of front, back, tag, fabric, detail, flaws, up close, modeled, hanger or flat. You want to show as many views of the items to avoid any questions. The cover shot is the most important picture. It will catch the buyers eye and draw them in. A lighting kit is not necessary from the start, choose an area that has plenty of lighting to take your pictures. Choose a neutral background and avoid clutter. There are plenty of editing apps to use if your lighting is not the best.
Provide measurements. Last thing you want to do is miss a message from a buyer asking for measurements. They are looking to buy now. They don’t want to wait days for you to respond. Get in the habit and provide measurements from the start. Include the basics-rise, inseam, heel height, platform height, bust, length and sleeve length. You will still have the occasional buyer ask for more measurements.
Use templates. Using a template that you copy and paste into the listing can help to ensure you don’t miss any vital information. This way, you just add the information as you go along. Having different templates for different items will make listing easier.
Provide detailed descriptions. Descriptions are important. You want to provide all the information necessary for the buyer. Fabric content should be included-I always add if material is thick, thin, or stretchy. If item is preowned, elaborate on the condition. Include and describe any signs wear or flaws. Buyers want to know if an item is button, zip, elastic, pull on, slit or oversized. There are plenty of ways to describe necklines, dress types, sleeves and heels. This terminology will come easier to you as you continue to search comps.
Optimize listing titles. The title and the cover shot are the most important to get right. Be sure to include brand name and style. Use the entire space allowed. Capital letters for the brand will make your item stand out. No need to include size in the title as the buyer can narrow their search. Color can be avoided in the title also, unless the option is not available. Be sure to add any specifics that someone may be searching for such as party, holiday, boho, festival, career, dance, business casual and cocktail.
Pricing. Not every buyer negotiates, there are buyers that know what they want and purchase at the listed price. The rest of us buyers are looking for a deal. Most platforms are allowing the buyer to make an offer on items. For this reason, you want to price your item at least 15% more than you are willing to sell for. Many buyers will price up to 30% or more to allow for offers. Keep in mind fees and shipping when listing. Always search comps and see what you items has sold for in the past.
Have more tips? Questions? Contact me and let me know! Happy selling!
The ever so popular 30mm Method. Does it work? Yes and no. No.
Poshmark is my favorite selling app to use and my busiest. I’ve done my share of everything to help with sales on Poshmark, along with this 30mm Method. I did join the Facebook group and had no guidance, after a short time I left the group and went about this on my own. No ones seems to want to share information on this with just anyone.
What is the 30mm Method? The following chart is what pops up every time a seller looks this up. Looks simple and doable. The title alone “Once A Day And Done” wow!
When I did this way back when, this took way longer than 30 minutes. I could have been doing this wrong, remember, no help from anyone. I did get more activity on my closet but ended up getting locked out or ‘jailed’ for following too many in a short period of time. Frustrating. I couldn’t be the only one out there.
So, I came up with my own method that works for me!!!
Pretty easy to follow. I do this most mornings on the treadmill. 60 minutes is what I allow to do this and repeat as much as I can.
Poshmark is a social app and can be needy. Doing this or your own version of the method will keep you active in all the areas required. Building followers, self sharing, relisting and sharing new closets will keep you relevant. You cannot expect to to put in 30-60 minutes and be done for the day. You should continue to be active on the app throughout the day. Even though I do this most mornings, I still continue my regular reseller work duties. An if time allows, I definitely share my closet especially around the parties.
I have learned that being busy on the app is what works for me. Play around with numbers and keep track of what works for you. For me, having a schedule is what works. This 60 minute method is how I start my day and keeps me busy.
Questions? Comments? Have your own method?
Keep in touch!
Leslie Tucker recently did a podcast series featuring stay at home moms. Moms that are using their free time to earn extra income. The women featured had some amazing stories to tell. I had the pleasure of being featured in this series, although my story is far from amazing. I am a true stay at home mom, in every sense of the word. My husband works and provides financially for our family, leaving me to care for the house and currently the only child left at home. This gives me plenty of time to ‘resell’ in between ‘mom’ duties and my ‘mom’ schedule.
Click on the link below to hear Leslie’s Podcast #25 with me..
https://aresellerspassion.com/blogs/news/patricia-perillo-arizona-mom
Click on the link to follow and learn more about Leslie Tucker and A Reseller’s Passion
https://aresellerspassion.com/
A stay at home mom, reselling my days away.... 
You must be logged in to post a comment.